Privacy Policy

Moldv (“Moldv,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or submitting information about a custom manufacturing project.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We May Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Company name
• Email address
• Telephone number
• Country or region
• Project requirements
• Product or component information
• Drawings and technical specifications
• 2D drawings and 3D CAD files
• Sample photographs
• Material requirements
• Estimated quantities
• Delivery requirements
• Messages submitted through contact or quotation forms

When you visit our website, certain technical information may also be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of access
• General website usage information

2. How We Use Your Information

We may use the information we receive to:

• Respond to inquiries and project questions
• Review drawings, CAD files, samples, and manufacturing requirements
• Evaluate manufacturing feasibility
• Prepare quotations
• Communicate about molds, injection molding, CNC machining, prototyping, rubber and silicone parts, and other manufacturing services
• Provide technical or commercial information
• Process and manage customer projects
• Improve our website, content, and services
• Maintain website security and prevent misuse
• Keep appropriate business and communication records
• Comply with applicable legal or regulatory obligations

We use project information only as reasonably necessary to evaluate, communicate about, or support the relevant manufacturing project and our business relationship with you.

3. Drawings, CAD Files, and Project Information

You may submit drawings, CAD files, photographs, samples, specifications, or other technical information for project review.

Such information may include confidential product or manufacturing information.

We use submitted technical information for purposes such as:

• Reviewing manufacturing feasibility
• Evaluating tooling or prototype requirements
• Preparing quotations
• Identifying missing technical information
• Discussing manufacturing processes
• Supporting production planning
• Providing requested manufacturing services

Where additional confidentiality protection is required, customers may contact us to discuss an appropriate confidentiality or non-disclosure agreement before sharing sensitive project information.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and maintain security.

Cookies are small files that may be stored on your device when you visit a website.

Depending on the technologies used on the website, cookies may include:

• Essential cookies required for website operation
• Preference cookies
• Performance or analytics cookies
• Security-related cookies
• Cookies associated with third-party services

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

For more information, please review our Cookie Policy.

5. Analytics and Website Performance

We may use website analytics or performance tools to better understand how visitors use our website.

These tools may collect information such as pages viewed, general traffic sources, device information, browser information, and interaction with website content.

We use this information to improve website performance, navigation, technical content, and user experience.

Where required by applicable law, non-essential analytics technologies will be used subject to appropriate consent choices.

6. How We May Share Information

We may share information only when reasonably necessary for legitimate business or operational purposes.

This may include sharing information with:

• Internal team members involved in project evaluation
• Manufacturing partners or suppliers involved in a specific project
• Logistics or shipping providers
• Website hosting and technical service providers
• IT, security, or analytics service providers
• Professional advisers where appropriate
• Government, regulatory, or legal authorities when required by law

When project information is shared with manufacturing partners or suppliers, we seek to limit the information to what is reasonably necessary for the relevant project.

7. International Data Transfers

Because Moldv serves international customers and may work with service providers or manufacturing partners in different locations, information may be processed or accessed outside your country or region.

Where applicable, we take reasonable steps to handle personal information in accordance with relevant privacy and data-protection requirements.

8. Data Retention

We retain personal and project information only for as long as reasonably necessary for purposes such as:

• Responding to inquiries
• Preparing quotations
• Managing customer projects
• Supporting repeat orders
• Maintaining business records
• Resolving disputes
• Meeting legal, accounting, or regulatory requirements

Retention periods may vary depending on the nature of the information and the business relationship.

9. Data Security

We take reasonable administrative and technical measures designed to protect personal and project information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Customers should avoid submitting highly sensitive information through public website forms unless necessary for project evaluation.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• 请求查阅我们持有的关于您的个人信息
• 请求更正不准确的信息
• 请求删除某些个人信息
• 反对或限制某些处理
• 如果处理基于同意，则可以撤回同意。
• 请求了解您的个人数据是如何使用的

如需提出与隐私相关的请求，请使用以下提供的联系方式与我们联系。

在处理某些请求之前，我们可能需要验证您的身份。

11. 第三方网站

我们的网站可能包含指向第三方网站或服务的链接。

我们不对第三方运营网站的隐私保护措施、内容或安全性负责。

我们建议您查看您访问的任何外部网站的隐私政策。

12. 儿童隐私

我们的网站和制造服务面向企业、工程师、采购团队、产品开发人员和其他专业用户。

它们并非针对儿童。

我们不会故意通过本网站收集儿童的个人信息。

13. 本隐私政策的变更

我们可能会不时更新本隐私政策，以反映我们的网站、服务、技术、业务实践或适用要求的变化。

如有更改，更新后的版本将发布在此页面上，“最后更新”日期也将随之修改。

我们鼓励访客定期查看本隐私政策。